jiji2 Privacy Policy – How We Handle Your Personal Data

1 Introduction

This Privacy Policy explains how jiji2 ("we", "us", "our") collects, uses, stores, discloses, and protects the personal data of individuals ("you", "your") who register for or otherwise use the jiji2 platform at jiji2.best, including all associated pages, services, games, betting markets, and promotional communications.

By creating a jiji2 account or continuing to use our Services, you acknowledge that you have read this Privacy Policy and agree to the collection and use of your information as described here. If you do not agree, please do not register or continue using jiji2.

This policy should be read alongside the Terms and Conditions and the Responsible Gaming Policy, which together govern your relationship with jiji2.

2 Who We Are

jiji2 operates the online gaming and sports betting platform available at jiji2.best. For the purposes of data protection law, jiji2 is the data controller responsible for deciding how and why your personal information is processed.

Our services are directed at adult players in the Philippines. If you have any questions about this Privacy Policy or how jiji2 handles your data, you can reach us at the contact details provided in Section 14.

3 Personal Data We Collect

jiji2 collects different types of personal data depending on how you interact with the platform. The categories below summarise what we may hold about you:

jiji2 does not intentionally collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health information, unless specifically required for responsible gaming purposes (for example, a self-exclusion request) or as required by law.

4 How We Collect Your Data

jiji2 collects personal data through the following channels:

• Directly from you: When you register a jiji2 account, complete identity verification, make a deposit or withdrawal, contact our support team, or update your account preferences.
• Automatically through the platform: Technical data such as IP addresses, session logs, and device information are collected automatically each time you visit jiji2.best or use our services.
• From third-party providers: jiji2 may receive verification data from identity check providers, fraud detection services, payment processors, and analytics platforms when you transact with us or use our site.
• From cookies and similar technologies: As described in Section 10, jiji2 uses cookies and similar technologies to improve your experience and understand how the platform is used.

5 Why We Use Your Personal Data

jiji2 processes your personal data for the following specific purposes:

Account management and service delivery

We need your registration details and contact information to create and maintain your jiji2 account, process deposits and withdrawals in Philippine pesos, send essential account communications, and provide access to sports betting, gaming, and VIP features.

Identity verification and fraud prevention

jiji2 is required to verify the identity of players who register accounts and transact above certain amounts. This involves comparing the information you provide against your submitted identification documents. We also use transaction data and behavioural patterns to detect and prevent fraud, money laundering, and other prohibited activity.

Regulatory compliance

As an online gaming operator, jiji2 must comply with applicable laws, including anti-money laundering (AML) obligations, know-your-customer (KYC) requirements, age verification rules, and instructions from relevant regulatory or government authorities. Processing your data is a necessary part of meeting these obligations.

Platform improvement and personalisation

jiji2 uses aggregated and anonymised account activity data to improve platform performance, fix errors, develop new features, and understand which parts of the site are most useful. Where you have given consent, we may use your preferences to personalise content and offers shown to you.

Customer support

When you contact jiji2 with a question, complaint, or request, we use your account and communications data to resolve the matter efficiently and record the outcome for quality assurance purposes.

Responsible gaming

jiji2 may process gaming activity and behavioural data to identify players who may be showing signs of problem gambling and to enforce self-exclusion or limit arrangements that you or we have put in place.

Marketing communications

With your consent, jiji2 may send you promotional emails or SMS messages about new features, offers, and events relevant to your account. You can withdraw your consent at any time by updating your communication preferences in account settings or by emailing us at the address in Section 14.

6 Legal Basis for Processing

jiji2 processes your personal data on the following legal grounds, consistent with the Philippine Data Privacy Act of 2012 (RA 10173):

• Contractual necessity: Processing required to create and manage your jiji2 account, execute transactions, and provide the Services you signed up for.
• Legal obligation: Processing required to comply with AML, KYC, and other applicable regulatory or legal requirements.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where our interests do not override your privacy rights.
• Consent: Processing for optional activities such as marketing communications and enhanced personalisation, where you have given explicit consent that you can withdraw at any time.

7 Who We Share Your Data With

jiji2 does not sell your personal data. We may share your information with the following categories of third parties strictly for the purposes described in this policy:

• Payment processors: GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet partners, BDO, BPI, UnionBank, Visa, and Mastercard networks receive the data needed to process your deposits and withdrawals.
• Identity verification providers: Third-party KYC services that help jiji2 confirm player identities and detect fraudulent documents.
• Fraud and risk management services: Platforms that analyse transaction patterns to detect suspicious behaviour or account takeover attempts.
• Analytics and platform providers: Technology providers that help jiji2 host and maintain the platform, monitor performance, and analyse usage patterns. These providers process data only on jiji2's instructions.
• Regulatory and government authorities: Where required by law, court order, or regulatory instruction, jiji2 may disclose data to the appropriate authority.
• Professional advisers: Lawyers, accountants, and auditors who need access to relevant records in the course of providing services to jiji2, subject to confidentiality obligations.

All third parties who process personal data on jiji2's behalf are required to handle that data securely and only for the specific purposes authorised by jiji2, in line with applicable data protection requirements.

8 Data Retention

jiji2 retains your personal data for as long as is necessary to fulfil the purposes described in this policy or to comply with legal obligations. General retention principles include:

• Account data is retained for the duration of your active account relationship with jiji2, plus a post-closure period as required by AML, tax, or regulatory obligations (typically five to seven years from account closure).
• Identity verification documents may be retained for the same post-closure period to comply with applicable regulations.
• Transaction records are kept for the minimum period required under applicable financial and gaming regulations.
• Marketing consent records are retained until you withdraw consent, plus a reasonable period thereafter to evidence that consent was obtained.
• Customer support communications are retained for the period reasonably necessary for quality assurance, dispute resolution, and regulatory purposes.

When personal data is no longer required, jiji2 will delete or anonymise it in a secure and irreversible manner. Where anonymisation is used, the resulting data may be retained for analytical purposes without identifying you.

9 Security Measures

jiji2 takes reasonable and appropriate technical and organisational steps to protect your personal data against unauthorised access, alteration, disclosure, loss, or destruction. Measures in place include:

• Encryption: Data in transit between your device and jiji2 servers is protected using SSL/TLS encryption. Sensitive stored data is encrypted at rest.
• Access controls: Only authorised jiji2 personnel with a legitimate business need can access personal data, and access is subject to authentication and audit logging.
• Monitoring: jiji2 operates security monitoring to detect and respond to potential breaches, intrusion attempts, or abnormal account behaviour.
• Vendor due diligence: Third-party providers who handle personal data on jiji2's behalf are assessed for their data security practices before engagement.

While jiji2 works hard to protect your data, no security system is completely impenetrable. You play an important role in keeping your account secure by using a strong, unique password, never sharing your login credentials, and notifying jiji2 immediately if you suspect unauthorised access.

10 Cookies and Similar Technologies

jiji2 uses cookies and similar tracking technologies to make the platform work correctly, understand how it is used, and — where you have consented — personalise your experience. The main categories of cookies used are:

• Strictly necessary cookies: Required for the platform to function. These include session management, security, and authentication cookies. They cannot be disabled without affecting core functionality.
• Performance cookies: Used to collect anonymised information about how players navigate jiji2, which pages are visited most, and where errors occur. This helps us improve the platform.
• Functional cookies: Remember your preferences, such as your chosen language or odds format setting, so you don't have to reset them each visit.
• Analytics cookies: Help jiji2 understand overall usage patterns. Data collected is aggregated and not used to identify individual players beyond what is necessary for account management.

You can manage your cookie preferences through your browser settings. Blocking strictly necessary cookies will affect your ability to use jiji2 properly. Blocking other categories of cookies may limit certain features or personalisation but will not prevent you from using the core services.

11 Your Data Rights

Under the Philippine Data Privacy Act of 2012 and applicable regulations, you have the following rights regarding the personal data jiji2 holds about you. You may exercise any of these rights by contacting us at the email address in Section 14:

12 Minors

jiji2 services are strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that personal data has been collected from a minor without verifiable parental consent, that account will be immediately closed and any associated data deleted from active systems, subject to legal retention requirements.

If you believe a minor has created a jiji2 account, please contact us at support@jiji2.best as soon as possible so we can investigate and act promptly.

13 Changes to This Privacy Policy

jiji2 may update this Privacy Policy from time to time to reflect changes in our data practices, new services, legal requirements, or regulatory guidance. When material changes are made, we will update the effective date at the top of this page and, where appropriate, notify registered players via their registered email address with a summary of the key changes.

Continuing to use the jiji2 platform after an updated Privacy Policy is published constitutes your acceptance of the revised terms. If you do not agree with the changes, you should stop using the platform and request account closure.

We recommend reviewing this page each time you visit jiji2 to stay informed about how your personal data is handled.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data jiji2 holds about you, please reach out through the following channel:

Email: support@jiji2.best

For data rights requests, include "Data Rights Request" in the subject line. For general privacy questions, include "Privacy Enquiry". For marketing opt-outs, include "Unsubscribe Request".

jiji2 will acknowledge your message promptly and aim to provide a substantive response within 15 business days. Where a request is complex or involves a large volume of data, we may take up to an additional 15 business days and will inform you of the extended timeline.

Filipino players who believe their data rights have been violated may also lodge a complaint with the National Privacy Commission (NPC) of the Philippines at privacy.gov.ph.